About Me

Hello! My name is Jennifer Sanders and I’m a network engineer located near Olympia, Washington, USA.

I currently work for NTT DATA Inc in the Global IP NOC where I do a variety of things from supporting customers directly on the phone or via email to running migrations or software upgrades on our backbone. I’m very proud to steward a world-class network that enables the free and open exchange of information around the world.

This will be a bit of an extended resume/CV with some items that don’t fit on a single PDF page. You can also find the abbreviated “HR version” in PDF for download below. :)

Resume/CV

PDF version

Experience

NTT DATA Global IP Network - fully remote

Senior Network Analyst, 2023 - Present

Network Analyst, 2017 - 2023

  • Member of highly rated NTT GIN NOC team known for fast, effective, and tierless support via phone and email.
  • Performed my duties as a steward of the network, supporting customers directly as well as performing fiber optic/DWDM troubleshooting, migrations, software upgrades, traffic analysis/engineering, DDoS monitoring, and anything else that might fall under our broad NOC umbrella.
  • Monitored global internet service provider network using IBM NOI, pmacct + Imply data stack, and various internal tools.
  • Utilized ServiceNow to track, own, resolve, and document customer and backbone issues as well as changes.
  • Graduate of NTT DATA Fast Track leadership program FY24 at INSEAD campus in Singapore.

Hilltop Holdings / PlainsCapital Bank - Dallas, TX, USA

IT Auditor, 2016 - 2017

  • Performed compliance and SOX auditing for 4 financial subsidiaries under Hilltop Holdings.

PC Support Specialist, 2015-2016

PC Support Intern, 2015

  • Provided expert deskside, phone, and email support to employees and VIPs at HQ and 20 branch locations around the DFW area.
  • Performed remote hands work on-site for network and server admins.
  • Led first line high-touch support for C-suite executives at corporate HQ.

Skills

  • Transport
    • Fiber optics
    • DWDM
    • Carrier hotel/Datacenter cabling
  • Routing Platforms
    • Cisco IOS / IOS-XR
    • Juniper JunOS
    • Nokia SROS
    • VyOS
  • Routing Protocols
    • BGP
    • IS-IS
    • OSPF
    • MPLS
    • LDP / RSVP-TE
  • Other Application layer protocols
    • DNS (BIND / Infoblox)
    • SNMP monitoring
    • NTP
    • TLS/SSL
    • HTTP / Web hosting (nginx / lighttpd)
  • Automation
    • Ansible
    • Python

Certifications

Cisco CCNA Routing & Switching (2025)

Education

University of Texas at Arlington - Bachelor of Science, Information Systems (2015)

  • Studied abroad in Barcelona, Summer 2015
  • Delta Sigma Pi (ΔΣΠ), professional business fraternity
  • Kappa Kappa Psi (ΚΚΨ), honorary band fraternity
  • Maverick Marching Band / MavBrass Basketball Band (it was a lot of fun!)

LinkedIn

GitHub